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Our Policies
Welcome to homeandbackyard.com and uniquecopper.com. Your use of this site demonstrates your acceptance of the following terms. If you do not agree to these Terms, in whole or in part, please do not use this site.
RETURN POLICY
As is stated on our home
page, we offer a 30 day guarantee on all of our products. If you are
not satisfied with your purchase, please contact our customer support
and we'll help you coordinate the return of your product. Please note
that for elective returns, return shipping is the responsibility of the
purchaser. Refunds are issued for the product's purchase price and
sales tax (if applicable) once we have received the returned product.
Your original shipping costs are unfortunately not refundable. If a
product arrives damaged, we will pay for the return shipping and will
provide a replacement at our cost. We simply request you take pictures
of the damaged product, it's shipping box and send us an email with the
details to info@homeandbackyard.com.
Our E-Mail Communications to You
You agree to receive communications from us electronically. Meaning we will communicate with you by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Thank you for shopping with Home & Backyard Furnishings.
Sincerely,
The Home & Backyard Furnishings Team
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Dear Valued Customer,
At Home & Backyard Furnishings, we take your concerns about privacy very seriously. We want to assure you that Homeandbackyard.com and uniquecopper.com respect your privacy. Our web hosting service does help us collect passive information on products browsed via web log files, and we analyze this information in aggregate to ensure our site is optimized in a manner that provides a superior shopping experience for our customers. When you place an order, we collect basic information including your name, home address, phone, and email. We use this information to confirm your order and to respond to any questions you may have. Where required, we also share this information with certain intermediaries (Shipping companies and Merchant Services/Credit Card Processors) strictly to process and ship your order. We do not store your credit card information, and when you provide this information during the purchase process, it is only received and processed by our secure, third party merchant services vendor.
In return for making a purchase or registering at our site, we offer to keep you informed of new and ongoing benefits, exclusive sales and promotions and other customer-only benefits. We appreciate any additional, optional information you are willing to share with us. Depending on the information you give us, we may also provide you with relevant information, gift ideas, and other special offers from time to time.
If you make a purchase at homeandbackyard.com or uniquecopper.com, we include you in our list to receive email updates about special offers, new products and services, and relevant information. If for any reason you do not wish to receive this information or do not wish for us to provide information as described in this Privacy Policy, please reply to any of our emails and type "unsubscribe" in the subject line or send an e-mail to our customer service email info@homeandbackyard.com to opt-out. You may opt-out of receiving future mailings at any time.
Home & Backyard Furnishings has security measures in place to protect the loss, misuse and alteration of the information that we collect. We utilize a firewall and use SSL encryption to keep this information secure. We use your Internet protocol address to help identify you and your shopping cart, and to gather broad demographic information. Our site may use cookies to keep track of the items in your shopping cart so you don't have to re-enter them each time you visit.
Acceptance of cookies is not a requirement to browse our site, however our shopping cart may operate more optimally if cookies are enabled. Cookies are never used to store sensitive customer information such as names, addresses, passwords or credit card numbers. If you would like to place an order on our site but object to or otherwise are unable to use cookies, please feel free to place your order via telephone at 510-350-8906.
In the future we may add “e-mail to a friend” features to our site that allow you to easily share product or other valuable information with your friends. Any e-mails provided to us in the use of these features are used solely for direction of the e-mail communication. These e-mails are not retained in our database nor are they used for any other communication other than for the purpose they are originally solicited for.
If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our website. Those changes will go into effect on the date posted in the notice and will apply to all users of our website. The effective date of this Privacy Policy is as of March 28th, 2008.
If you have further questions about Home & Backyard Furnishing’s privacy policy or have other comments on how we can improve your shopping experience, please do not hesitate to email our customer service email address. We always appreciate hearing from you!
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This website and its contents are intended for your personal use. Unless otherwise noted, all content on this site, including text, graphics, logos, button icons, and images are the property of Home & Backyard Furnishings and protected by United States and international copyright laws. You may not modify, publish, adapt, transmit, participate in the transfer or sale, exhibit, distribute, display, reverse engineer, decompile, dissemble, perform, reproduce, create derivative works from, or in any way exploit any of the site content, on this site, in whole or in part. You may download or copy one copy of the site content for personal, noncommercial use only, provided that no changes in or deletion of author attribution, trademark, legend, copyright notice, or other proprietary notices shall be made. Downloading or copying site content for other than personal, noncommercial use is expressly prohibited without the prior written permission of us or any other copyright owner. You acknowledge that you do not acquire any ownership rights by downloading or copy any of the product listings, descriptions, or prices, nor may you frame or utilize framing techniques to enclose any trademark, logo, or copyrighted material from the site or use any meta tags or any other hidden text utilizing our names or trademarks, without our express written consent.
You shall be solely responsible and liable for any and all damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting or submission of your content on the Site.
Copyright 2008 Home & Backyard Furnishings, LLC. All rights not expressly granted herein are reserved.
Copyright Infringement Claims
If you believe that any material or content posted on this site constitutes copyright infringement, please forward the following information to the Copyright Agent named below (a "Notice"): (i) Your address, telephone number, and email address; (ii) A description of the copyrighted work that you claim has been infringed; (iii) A description of where the alleged infringing material is located; (iv) A statement by you that you have a good faith belief that the dispute use is not authorized by you, the copyright owner, its agent, or the law; (v) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and (vi) A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Copyright Agent: Customer Service (info@homeandbackyard.com)
This notice is issued pursuant to the Online Copyright Infringement Liability Limitation Act.
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Home & Backyard Furnishings attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge. We apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase you may return it as described in our Return policy.
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Protecting Young Children
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Protecting the safety and privacy of children is very important to us. Our web sites are general audience sites. Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
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Links To External Web Sites
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Our web site may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.
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